Scenario Mineral Oil Sector

Frictionless claims management at filling stations improves settlement rate

At filling stations, car accidents called "ramming damages" and other damages happen on a regular basis. Managing those damages is a complex, time-consuming and tedious task for filling station operators. They have to document the damage, call on the services of an expert and deal with the insurance companies concerned. A smart, web-based claims management software can map this process and ensure that a timely settlement can be reached: It registers the damage, generates an incident notification and involves the Centre of Expertise (COE). The COE will act as a mediator between all parties. It relieves the filling station operator from claims management by arranging a fast repair of the damage and coverage by the insurance company – software-based and automated – effortless – inexpensive – secure.