Process automation and transparency in logistics – from pharmaceutical company to pharmacy
Process transparency is essential, especially in logistics, where receiving and passing on detailed information on order and delivery processes is essential. In the pharmaceutical sector, these types of information can be literally vital. However, the Customer Service Centres of logistics companies are often criticised for not being able to provide relevant information. Thanks to eurodata's solution Smart Services, our client could achieve process automation in logistics: consistent goods tracking across the entire supply chain (Track & Trace) now allows him to quickly answer all questions without disturbing other departments, choose the optimal vehicle for delivery from the transporter's fleet and securely track goods based on batches.
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